Our common questions

Within your Take Time Experiences gift pack, you will receive a brochure detailing a selection of venues, together with a gift certificate containing a unique booking code.

When you're ready to make a booking, call the Take Time Experiences Reservations Department on 01565 831 816 with the following information

• Your unique booking code - this can be found on your accompanying correspondence
• The experience you would like to book
• Three locations and dates you wish to enjoy your experience

Phone lines are open Monday to Friday from 9:00am to 5:00pm, excluding public and bank holidays.

Please refer to your accompanying correspondence for your expiry date. Please note you need to have booked and taken your experience by the expiry date.

No, your unique booking code entitles you to one gift choice from the Take Time Experiences.

Once you have booked your experience, we cannot make any changes or cancellations.

This offer entitles two adults to enjoy a Night Away, at a participating venue, in a standard double or twin room, with no obligation to purchase meals or beverages.

Should your requirements differ from this standard offering, please notify our Take Time Experiences Reservations Department at time of booking.

• When you are ready to book your Night Away for two, call the Take Time Experiences Reservations Department on 01565 831816 quoting your Unique Booking Code, to book your experiential gift. We recommend choosing a few suitable venue options, in order of preference.
• The Take Time Experiences Reservations Department phone line is open Monday to Friday from 9:00am to 5:00pm, excluding public and bank holidays.
  Call charges may vary and calls may be recorded and monitored.
• Please note, you can only book your Night Away for two between 1 to 14 days prior to the date of your stay. Same day bookings are not permitted.
  

Your Night Away for two is valid for up to 18 months from the date of Issue.

Yes, the choice is completely yours as long as the hotel is featured in the promotion. Subject to availability and venue terms and conditions.

Please note that dates are subject to availability and the venues continuation within the promotion.

Yes, the brochure only features a small selection, the venues detailed on this website are the full selection currently available, however, it's always beneficial to keeping checking our site as we are constantly adding new locations. Featured hotels in the brochure are subject to change.

Information on room upgrades and optional extras are featured in the supporting brochure or website, for further information please contact the Take Time Experiences Reservations Department.

We can certainly look into accommodating additional guests. The offer entitles you to a standard double or twin room for two adults on a room only basis, upgrades to a family room are subject to the venues’ availability and child policy and will be at an additional cost. Upgrade costs will vary at each hotel.

Please let the Take Time Experiences Reservations Department know of any requirements that we need to make the venue aware of. Whilst every venue will be happy to accommodate any specific, personal requirements; not all venues will be equipped with ramp access or lift access.

Once you have chosen and booked your experience, we cannot make any changes or cancellations. If you choose to cancel your booking, your unique booking code will become void and no monies will be refunded.

No, all booking enquiries are to be made through our Take Time Experiences Reservations Department, any bookings made directly with the hotel will not be honoured.

The symbols on the hotel page help to inform you of the facilities they offer. Please see the key below for further information.

Once your booking has been initially confirmed with the Take Time Experiences Reservations Department and your chosen venue, we will send you a customer confirmation by email or post, which confirms the full booking details. We kindly ask that you take this confirmation with you and present it on arrival.

This offer entitles two adults to enjoy Afternoon Tea For two, in a participating venue. Should your requirements differ from this standard offering, please notify our Take Time Experiences Reservations Department at time of booking.

• When you are ready to book your Afternoon Tea For two, call the Take Time Experiences Reservations Department on 01565 831816 to book your experiential gift.
  We recommend choosing a few suitable venue options, in order of preference.
• The Take Time Experiences Reservations Department phone line is open Monday to Friday from 9:00am to 5:00pm, excluding public and bank holidays.
  Call charges may vary, and calls may be recorded and monitored.
• Please note, you can only book your Afternoon Tea For two between 1 to 28 days prior to the date of your visit. Same day bookings are not permitted.
  

Your Afternoon Tea For two is valid for up to 18 months from the date of issue.

Yes, the choice is completely yours as long as the venue is featured in the promotion. Subject to availability and venue terms and conditions.

Please note that dates are subject to availability and the venues continuation within the promotion.

Yes, the brochure only features a small selection, the venues detailed on this website are the full selection currently available, however, it's always beneficial to keeping checking our site as we are constantly adding new locations. Featured venues in the brochure are subject to change.

Information on optional extras are featured in the supporting brochure or website, for further information please contact the Take Time Experiences Reservations Department.

It is the customer’s responsibility to advise Take Time Experiences Reservations Department of any dietary restrictions and/or food allergies at the time of booking. Whilst every endeavour will be made to accommodate such requests, it is the sole responsibility of the individual to inform the venue on arrival of any such allergies and or dietary restrictions.

We can certainly look into accommodating additional guests. The offer entitles you to afternoon tea for two adults, children/extra guests are subject to the venues’ availability and child policy. Age restrictions may apply. Any extra guests, in addition to the offer, will need to be paid for by the customer directly to the venue.

Please let the Take Time Experiences Reservations Department know of any requirements that we need to make the venue aware of. Whilst every venue will be happy to accommodate any specific, personal requirements; not all venues will be equipped with ramp access or lift access.

Once you have chosen and booked your experience, we cannot make any changes or cancellations. If you choose to cancel your booking, your unique booking code will become void and no monies will be refunded.

No, all booking enquiries are to be made through our Take Time Experiences Reservations Department, any bookings made directly with the venue will not be honoured.

Once your booking has been initially confirmed with the Take Time Experiences Reservations Department and your chosen venue, we will send you a customer confirmation by email or post, which confirms the full booking details. We kindly ask that you take this confirmation with you and present it on arrival.

This offer entitles one adult to enjoy one complimentary Spa Experience for One, in a participating venue. Should your requirements differ from this standard offering, please notify our Take Time Experiences Reservations Department at time of booking.

• When you are ready to book your Spa Experience for One, call the Take Time Experiences Reservations Department on 01565 831816 to book your experiential gift.
  We recommend choosing a few suitable venue options in order of preference.
• Phone lines are open Monday to Friday from 9:00am to 5:00pm, excluding public and bank holidays.
  Call charges may vary and calls may be recorded and monitored.
• Please note, you can only book your Spa Experience for One between 1 to 28 days prior to the date of your visit. Same day bookings are not permitted.
  

Your Spa Experience for One is valid for up to 18 months from the date of issue.

Yes, the choice is completely yours, as long as the spa is featured in the promotion. Subject to availability and venue terms and conditions, which may include pregnancy, allergens, or medical conditions. A consultation may be required on arrival at the venue. Please advise the Take Time Experiences Reservations Department at the time of booking of any queries surrounding your treatment choice and suitability.

Yes, the brochure only features a small selection, the venues detailed on this website are the full selection currently available, however, it's always beneficial to keeping checking our site as we are constantly adding new locations. Featured venues in the brochure are subject to change.

All spas feature different facilities and therapist services. We advise that you check the participating spa venues for further details.

Information on booking extras are featured in the supporting brochure or website, for further information please contact the Take Time Experiences Reservations Department. Settlements for additional treatments or products are payable directly to the venue by the guest.

The offer entitles you to a Spa Experience for One, additional guests are subject to the venues’ availability and policies. Any extra guests, in addition to the offer, will need to be paid for by the customer directly to the venue.

Please let the Take Time Experiences Reservations Department know of any requirements that we need to make the venue aware of. Whilst every venue will be happy to accommodate any specific, personal requirements; not all venues will be equipped with ramp access or lift access.

Once you have chosen and booked your Spa Experience for One, we cannot make any changes or cancellations. If you choose to cancel your booking, your unique booking code will become void and no monies will be refunded.

No, all booking enquiries are to be made through our Take Time Experiences Reservations Department, any bookings made directly with the venue will not be honoured.

Once your booking has been initially confirmed with the Take Time Experiences Reservations Department and your chosen venue, we will send you a customer confirmation by email or post, which confirms the full booking details. We kindly ask that you take this confirmation with you and present it on arrival.

This offer entitles you to enjoy a Fun Day Out for two people at a participating venue, Should your requirements differ from this standard offering, please notify our Take Time Experiences Reservations Department at time of booking.

• When you are ready to book your Fun Day Out, contact the Take Time Experiences Reservations Department on 01565 831816 to book your experiential gift.
  We recommend choosing a few suitable venue options in order of preference.
• Phone lines are open Monday to Friday from 9:00am to 5:00pm, excluding public and bank holidays.
  Call charges may vary and calls may be recorded and monitored.
• Please note, you can only book your Fun Day Out between 1 to 28 days prior to the date of your visit. Same day bookings are not permitted.
  

Your Fun Day Out is valid for up to 18 months from the date of issue.

Yes, the choice is completely yours, providing the Fun Day Out is featured in the promotion. Subject to availability and venue terms and conditions, which may include age, health, weight, height, fitness and ability restrictions. Featured venues are subject to change.

The accompanying booklet features a small selection of participating locations, the website details the full selection for this promotion.

Please note that dates are subject to availability and the venues continuation within the promotion.

The offer entitles you to a Fun Day Out for two people, additional guests are subject to the venues’ availability and policies. Any extra guests, in addition to the offer, will need to be paid for by the customer directly to the venue.

Once you have chosen and booked your Fun Day Out, we cannot make any changes or cancellations. If you choose to cancel your booking, your unique booking code will become void and no monies will be refunded

No, all booking enquiries are to be made through our Take Time Experiences Reservations Department, any bookings made directly with the venue will not be honoured.

Once your booking has been initially confirmed with the Take Time Experiences Reservations Department and your chosen venue, we will send you a customer confirmation by email or post, which confirms the full booking details. We kindly ask that you take this confirmation with you and present it on arrival.

This offer entitles you to a Driving Experience for two people, with no obligation to purchase additional services. This offer is based on two adults, however should your requirements differ from this standard offering, please notify our Take Time Experiences Reservations Department at time of booking.

• When you are ready to book your Driving Experience for two, contact the Take Time Experiences Reservations Department on 01565 831816 to book your experiential gift.
  We recommend choosing a few suitable venue options in order of preference.
• Phone lines are open Monday to Friday from 9:00am to 5:00pm, excluding public and bank holidays.
  Call charges may vary and calls may be recorded and monitored.
• Please note, you can only book your Experience between 1 to 28 days prior to the date of your visit. Same day bookings are not permitted.
  

Karting, Segway and Quad bikes do not require a driving licence for participation.

Venues provide their own public liability insurance. Individuals may take out their own private insurance. No liability can be accepted for personal loss, damage to property or injury at featured venues. Please be aware that participation in some activities may affect personal/life insurance. Some activities may require a signed waiver form in order to participate. If you have a medical condition, please consult your doctor before booking. Any cancellations made as a result of a medical condition will not be refunded.

Age, health, weight, height, fitness and ability or other restrictions may apply to certain activities. Any restrictions will be detailed on the venue’s terms and conditions page.

Closed-toe shoes with suitable grip for driving, comfortable, well fitting clothes, and minimal accessories.

You can visit your choice of driving location and have your experience completely free of charge. However, you may have to supply / purchase additional safety items i.e. gloves, face coverings for certain experiences, please refer to the company's website for further information. Settlements for additional services or products related to the driving experience are payable directly to the venue by the guests.

Your Driving Experience for two is valid for up to 18 months from the date of issue.

Yes, the choice is completely yours, providing the company location is featured in the promotion. Subject to availability and venue terms and conditions.

The accompanying booklet features a small selection of participating locations, the website details the full selection for this promotion. Please note that dates are subject to availability and the venues continuation within the promotion.

The offer entitles you to a Driving Experience two, additional guests are subject to the venues’ availability and policies. Any extra guests, in addition to the offer, will need to be paid for by the customer directly to the venue.

Once you have chosen and booked your Driving Experience for two, we cannot make any changes or cancellations. If you choose to cancel your booking, your unique booking code will become void and no monies will be refunded.

No, all booking enquiries are to be made through our Take Time Experiences Reservations Department, any bookings made directly with the venue will not be honoured.

Once your booking has been initially confirmed with the Take Time Experiences Reservations Department and your chosen venue, we will send you a customer confirmation by email or post, which confirms the full booking details. We kindly ask that you take this confirmation with you and present it on arrival.

This offer entitles you to a Supercar Experience for one, with no obligation to purchase additional services. This offer is based on one adult, however should your requirements differ from this standard offering, please notify our Take Time Experiences Reservations Department at time of booking.

• When you are ready to book your Supercar Experience for one, contact the Take Time Experiences Reservations Department on 01565831 816 to book your experiential gift.
  We recommend choosing a few suitable venue options in order of preference.
• Phone lines are open Monday to Friday from 9:00am to 5:00pm, excluding public and bank holidays. Call charges may vary and calls may be recorded and monitored.
• Please note, you can only book your Experience for one between 1 - 28 days prior to the date of your visit. Same day bookings are not permitted.
  

For all track based experiences, participants must hold a full, valid driving licence with no serious convictions. You must also be able to drive a manual transmission.

Venues provide their own public liability insurance. Individuals may take out their own private insurance. No liability can be accepted for personal loss, damage to property or injury at featured venues. Please be aware that participation in some activities may affect personal/life insurance. Some activities may require a signed waiver form in order to participate. If you have a medical condition, please consult your doctor before booking. Any cancellations made as a result of a medical condition will not be refunded.

Age, health, weight, height, fitness and ability or other restrictions may apply to certain activities. Any restrictions will be detailed on the venue’s terms and conditions page. To book a Supercar Experience For One participants must be aged 17 or over, must be a minimum height of 5 ft, maximum height of 6ft 4 inches and maximum 19 stone in weight.

Closed-toe shoes with suitable grip for driving, comfortable, well fitting clothes, and minimal accessories.

You can visit your choice of driving location and have your Supercar Experience For One completely free of charge. However, you may have to supply / purchase additional safety items i.e. gloves, face coverings or balaclavas for certain experiences, please refer to the venue's website for further information. Payment for additional services or products related to your Supercar Experience For One are payable directly to the venue by you (the customer).

Your Supercar Experience for one is valid for up to 18 months from the date of issue.

Yes, the choice is completely yours, providing the Supercar Experience location is featured in the promotion. Subject to availability and venue terms and conditions, which may include age, health, weight, height, fitness and ability restrictions. Featured venues are subject to change.

Dependant on the location, a selection of vehicles will be available. All vehicles are subject to availability. For confirmation of the vehicles available at the location you wish to book, please ask our Take Time Experiences Reservations Department at time of booking. Participants will not be able to specify which vehicle model they want to drive but may request the vehicle brand, these may include the likes of Aston Martin, Ferrari, Bentley and BMW. Remember to ask our Take Time Reservations Department at time of booking.

The accompanying booklet features a small selection of participating locations, the website details the full selection for this promotion.

Please note that dates are subject to availability and the venues continuation within the promotion.

The offer entitles you to a Supercar Experience For One, additional guests are subject to the venues’ availability and policies. Any extra guests, in addition to the offer, will need to be paid for by you (the customer) directly to the venue.

Once you have chosen and booked your Supercar Experience for one, we cannot make any changes or cancellations. If you choose to cancel your booking, your Unique Booking Code will become void and no monies will be refunded.

No, all booking enquiries are to be made through our Take Time Experiences Reservations Department, any bookings made directly with the venue will not be honoured.

Once your booking has been initially confirmed with the Take Time Experiences Reservations Department and your chosen venue, we will send you a customer confirmation by email or post, which confirms the full booking details. We kindly ask that you take this confirmation with you and present it on arrival.

For further queries please call the Take Time Experiences Reservations Department on 01565 831816. Phone lines are open Monday to Friday from 9:00am to 5:00pm, excluding public and bank holidays. Call charges may vary and calls may be recorded and monitored.